Supporting your neurodivergent team members

Professional workplace support that enables talented employees to excel

Neurodivergent employees with ADHD, autism, dyslexia, dyspraxia, and other neurological differences bring valuable skills to your organisation: creative problem-solving, innovative thinking, attention to detail, and unique perspectives. However, workplace barriers can prevent these talented individuals from performing at their best.

Reinforce Potential provides specialist workplace support that removes these barriers, enabling neurodivergent team members to thrive, while meeting your obligations under the Equality Act 2010.

 


THE RPC DIFFERENCE FOR EMPLOYERS

Specialist neurodivergent expertise – We were the first UK service to specialise in workplace support for adults with ADHD and remain leaders in neurodivergent support

Professional framework – Trained, vetted, insured support workers operating within clear professional boundaries

Access to Work expertise – We handle the entire AtW process, maximising funding and minimising administrative burden

Flexible arrangements – Support tailored to individual needs, working patterns, and workplace requirements

Proven outcomes – Track record of enabling neurodivergent employees to thrive and deliver measurable business results

Takes the complexity away – We manage everything so you can focus on your business.

board meting

THE BUSINESS CASE FOR PROFESSIONAL SUPPORT

Retention is cheaper than recruitment

The cost of recruiting and training a replacement employee typically ranges from £3,000 to £30,000 depending on the role. When a talented neurodivergent employee struggles with workplace demands, you risk losing that investment.

Professional workplace support much less than that and allows you to retain valuable team members who already understand your business, your clients, and your systems.

Productivity gains deliver measurable ROI

Neurodivergent employees often spend significant energy managing workplace demands that don’t align with how their brain works: processing emails, maintaining filing systems, managing schedules, navigating unclear communication. This cognitive load reduces the time and energy available for the high-value work where they excel.

Our clients’ employers report:

  • Increased output and quality of work
  • Reduced errors and need for supervision
  • Improved project completion rates
  • Better time management and deadline adherence
  • Enhanced collaboration with colleagues

For many employers, productivity gains from professional support deliver positive ROI within 3-6 months.

Reduced absence and presenteeism

Unsupported neurodivergent employees often experience:

  • Higher rates of stress-related absence
  • Burnout from constantly trying to cope
  • Presenteeism (at work but unable to perform effectively)
  • Mental health impacts requiring time off

Professional support reduces these pressures, leading to better attendance, improved wellbeing, and more consistent performance.

Legal compliance and reasonable adjustments

The Equality Act 2010 requires employers to make reasonable adjustments for disabled employees. Many neurodivergent conditions qualify as disabilities under the Act.

Professional workplace support is often the most effective reasonable adjustment you can provide. It’s:

  • Tailored to the individual’s specific needs
  • Professionally delivered by trained, vetted support workers
  • Potentially funded through Access to Work (reducing or eliminating cost to employer)
  • Demonstrably effective in enabling performance

Providing professional support demonstrates your commitment to equality and significantly reduces legal risk.

Attracting and retaining neurodivergent talent

As awareness of neurodivergence grows, talented professionals increasingly seek employers who understand and support their needs. Companies that provide genuine, effective support:

  • Attract a wider talent pool
  • Build reputation as inclusive employers
  • Benefit from the unique strengths of neurodivergent thinkers
  • Demonstrate commitment to diversity beyond tokenism

HOW RPC SUPPORTS EMPLOYERS

Reinforce Potential was founded specifically to serve adults with ADHD, and we remain specialists in this area. We were the first UK service to focus on workplace support for ADHD using Access to Work, and this expertise remains at the heart of what we do. Many of our support workers have specific training and experience in understanding ADHD and the executive function challenges it creates.

However, we recognise that neurodivergence encompasses a wide spectrum of conditions, and many of our clients have multiple diagnoses or co-occurring conditions. We’ve expanded our expertise to serve the full neurodivergent community – autism, dyslexia, dyspraxia, dyscalculia, Tourette’s syndrome, and other neurological differences – whilst maintaining our deep knowledge of ADHD support. Whatever your neurodivergent profile, we can match you with support that addresses your specific barriers

Professional, vetted support workers

When you arrange workplace support through RPC, you’re not simply hiring someone from a freelance platform. Every RPC support worker:

Has neurodivergent insight and experience
  • Understand that different brains need different support strategies
  • Specifically recruited for understanding of neurodivergent conditions
  • Some are neurodivergent themselves; all have have relevant professional backgrounds
Receives specialist training
  • Understanding ADHD, autism, dyslexia, dyspraxia, and other ND conditions
  • Communication strategies for neurodivergent individuals
  • Creating and maintaining ND-friendly systems
  • Safeguarding, GDPR compliance, and professional boundaries
Is fully vetted and insured
  • DBS (Disclosure and Barring Service) certification
  • Professional Liability Insurance
  • Reference and employment verification
  • Ongoing supervision and quality assurance from RPC

This professional framework protects your organisation, your employee, and the support worker.

Tailored to individual needs

We don’t provide one-size-fits-all support. Our process:

  1. Needs assessment: We work with the employee (and with their consent, their line manager) to identify specific barriers and determine what support would be most effective
  2. Expert matching: We match the employee with a support worker whose experience and skills align with their specific needs
  3. Flexible arrangements: Support can be delivered remotely, in-office, or hybrid, depending on working patterns and needs
  4. Ongoing adjustment: We monitor effectiveness and adjust support as needs change.

Access to Work funding expertise

In many cases, the cost of workplace support can be fully or substantially covered by the government’s Access to Work scheme. This means you can provide professional support to your neurodivergent employees at a reduced cost to your organisation.

RPC handles the entire Access to Work process:

  • Initial application and supporting evidence
  • Liaison with Access to Work assessors
  • All ongoing reporting and compliance
  • Invoice management and payments
  • Annual reviews and renewals

Initial Access to Work processing times are up to 30 weeks. However, support can start immediately with costs covered by:

  • The employer initially, with AtW reimbursement once approved
  • The employee initially (self-funding), with AtW offsetting costs once approved
  • A combined approach

We work with you to find the most appropriate funding arrangement for your situation.

Clear boundaries and professional management

We understand employer concerns about workplace support arrangements:

Confidentiality: Support workers are bound by professional confidentiality. They support the employee’s work but do not report on performance or share personal information with the employer without explicit consent.

Accountability: Support workers are employed and supervised by RPC, not by your organisation. This keeps boundaries clear and reduces management burden on you.

Professional standards: All support workers adhere to our professional code of conduct covering GDPR, safeguarding, appropriate workplace behaviour, and professional boundaries.

Quality assurance: We provide ongoing supervision to support workers and regular check-ins to ensure support remains effective.


WHAT EMPLOYERS SAY

“We were struggling to support a brilliant developer who was overwhelmed by project management demands. RPC matched him with a support worker who handles scheduling, documentation, and communication whilst he focuses on coding. His productivity has doubled and he’s much happier at work. The Access to Work funding means this costs us nothing.” — Tech company, 50 employees

“As an HR manager, I was concerned about our legal obligations and how to effectively support neurodivergent staff. RPC took the complexity out of it. They handled the Access to Work application, matched our employee with a trained support worker, and manage everything ongoing. It’s been transformational for the employee and shows our whole team that we’re serious about inclusion.” — HR Manager, professional services firm

“The business case was clear: lose a talented employee and spend £15,000+ recruiting and training a replacement, or invest in professional support that enables them to perform brilliantly. Within three months, the productivity gains covered the cost. Access to Work later reimbursed us anyway.” — Finance Director, medium enterprise

young, black support worker, over shoulder of client with laptop

COMMON EMPLOYER QUESTIONS

Who pays for the support?

This depends on your situation:

Option 1: Access to Work funding (most common) The government’s Access to Work scheme typically covers 80-100% of support costs. RPC handles the entire application process. Support can start immediately with costs covered by employer or employee initially, then reimbursed/offset once AtW approves.

Option 2: Employer-funded Some employers choose to fund support directly as a reasonable adjustment or employee benefit. This gives immediate access without waiting for AtW processing (currently up to 30 weeks).

Option 3: Employee self-funding Some employees choose to fund their own support as a professional development investment, with Access to Work offsetting costs once approved.

We can discuss which approach works best for your organisation.

How much does it cost?

Costs vary based on hours needed and support worker experience. Most arrangements involve 5-15 hours per week. We provide transparent quotes and can discuss options to fit different budgets.

With Access to Work funding, the net cost to employers can be minimised.

How do we get started?

  1. Initial conversation: Contact us to discuss your employee’s needs and your situation
  2. Employee consent: The employee needs to consent to workplace support (we can discuss this with them)
  3. Needs assessment: We assess what support would be most effective
  4. Matching: We match the employee with an appropriate support worker
  5. Support begins: Usually within 1-2 weeks of assessment
  6. AtW application: We handle the Access to Work application process
  7. Ongoing management: We manage all administration, supervision, and quality assurance

What’s involved for line managers?

Very little ongoing involvement. Initially, we may request input on the employee’s role and workplace barriers (with employee consent). Ongoing, the support worker works directly with the employee and reports to RPC, not to the line manager.

Some employers find it helpful to have occasional update meetings to ensure support is effective, but this is optional.

Is this just getting a PA for someone?

No. RPC support workers are specifically trained in supporting neurodivergent individuals. They understand:

  • How ADHD, autism, dyslexia, and other conditions give rise to workplace barriers
  • Strategies that actually work for neurodivergent people (not just standard “time management tips”)
  • How to adapt support to different neurological profiles
  • Professional boundaries and appropriate workplace support

A general PA or assistant may not have this expertise and may inadvertently apply strategies that don’t work for neurodivergent brains.

What if the employee leaves?

Support is attached to the individual, not the role. If the employee leaves your organisation, they can take their support arrangement with them (if they’re self-funding or have Access to Work funding).

If you’re funding directly as an employer, the arrangement ends when employment ends.

Does this create dependency?

Well-designed support actually increases independence. The support worker helps establish systems, routines, and strategies that work for the employee’s neurodivergent brain. Over time, many employees become more independent as these systems become embedded.

Support is also flexible – it can be reduced as needed or increased during particularly demanding periods.

What conditions do you support?

We work with the full spectrum of neurodivergent conditions including:

  • ADHD (our original specialism)
  • Autism / Autistic Spectrum Condition
  • Dyslexia
  • Dyspraxia / Developmental Coordination Disorder
  • Dyscalculia
  • Tourette’s syndrome
  • Other neurological differences

Many employees have multiple co-occurring conditions. We tailor support to each individual’s unique profile.

What if we already have occupational health recommendations?

Excellent. Occupational health reports often recommend workplace support as a reasonable adjustment. We can work directly from OH recommendations or conduct our own assessment to determine the most effective support approach.

Is there a minimum commitment period?

We recommend at least 3 months to allow support to become established and show results. However, arrangements are flexible and can be adjusted as needed.

LEGAL AND COMPLIANCE INFORMATION

Reinforce Potential was founded specifically to serve adults with ADHD, and we remain specialists in this area. We were the first UK service to focus on workplace support for ADHD using Access to Work, and this expertise remains at the heart of what we do. Many of our support workers have specific training and experience in understanding ADHD and the executive function challenges it creates.

However, we recognise that neurodivergence encompasses a wide spectrum of conditions, and many of our clients have multiple diagnoses or co-occurring conditions. We’ve expanded our expertise to serve the full neurodivergent community – autism, dyslexia, dyspraxia, dyscalculia, Tourette’s syndrome, and other neurological differences – whilst maintaining our deep knowledge of ADHD support. Whatever your neurodivergent profile, we can match you with support that addresses your specific barriers

Equality Act 2010 obligations

Many neurodivergent conditions qualify as disabilities under the Equality Act 2010. This means employers have a legal duty to make reasonable adjustments to enable disabled employees to work effectively.

Professional workplace support is widely recognised as a reasonable adjustment for neurodivergent employees. Failing to provide reasonable adjustments can result in:

  • Discrimination claims
  • Employment tribunal cases
  • Reputational damage
  • Loss of talented employees

Data protection and confidentiality

All RPC support workers are trained in GDPR compliance and professional confidentiality. Personal information is handled in accordance with data protection legislation.

Support workers do not share information about the employee with the employer without explicit consent. Any information sharing is limited to what’s necessary and agreed in advance.

Insurance and liability

All RPC support workers hold Professional Liability Insurance. RPC also maintains appropriate business insurance.

Support workers are employed/contracted by RPC, not by your organisation, which limits your liability exposure.

Quality assurance and safeguarding

We maintain professional standards through:

  • Enhanced DBS checks for all support workers
  • Ongoing supervision and quality monitoring
  • Professional code of conduct
  • Safeguarding policies and procedures
  • Complaints and escalation procedures

NEXT STEPS

For employers considering support for a team member

1. Initial conversation Contact us to discuss your situation. We can explain options, answer questions, and provide guidance even if you’re not ready to proceed yet.

2. Information for your employee We can provide information directly to your employee about how workplace support works and what’s involved.

3. Needs assessment If your employee is interested, we conduct a thorough needs assessment to determine the most effective support.

4. Proposal and costings We provide a clear proposal including support plan, costs, and funding options.

5. Implementation Once approved, we match and introduce the support worker, usually within 1-2 weeks.

Contact us

Phone: 01843 835 551

Email: support@reinforcepotential.co.uk

Business hours: Monday – Friday, 9:00am – 5:00pm


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Reinforce Potential CIC is a Community Interest Company dedicated to enabling neurodivergent professionals to thrive at work through specialist workplace support.