Who pays for the support?
This depends on your situation:
Option 1: Access to Work funding (most common) The government’s Access to Work scheme typically covers 80-100% of support costs. RPC handles the entire application process. Support can start immediately with costs covered by employer or employee initially, then reimbursed/offset once AtW approves.
Option 2: Employer-funded Some employers choose to fund support directly as a reasonable adjustment or employee benefit. This gives immediate access without waiting for AtW processing (currently up to 30 weeks).
Option 3: Employee self-funding Some employees choose to fund their own support as a professional development investment, with Access to Work offsetting costs once approved.
We can discuss which approach works best for your organisation.
How much does it cost?
Costs vary based on hours needed and support worker experience. Most arrangements involve 5-15 hours per week. We provide transparent quotes and can discuss options to fit different budgets.
With Access to Work funding, the net cost to employers can be minimised.
How do we get started?
- Initial conversation: Contact us to discuss your employee’s needs and your situation
- Employee consent: The employee needs to consent to workplace support (we can discuss this with them)
- Needs assessment: We assess what support would be most effective
- Matching: We match the employee with an appropriate support worker
- Support begins: Usually within 1-2 weeks of assessment
- AtW application: We handle the Access to Work application process
- Ongoing management: We manage all administration, supervision, and quality assurance
What’s involved for line managers?
Very little ongoing involvement. Initially, we may request input on the employee’s role and workplace barriers (with employee consent). Ongoing, the support worker works directly with the employee and reports to RPC, not to the line manager.
Some employers find it helpful to have occasional update meetings to ensure support is effective, but this is optional.
Is this just getting a PA for someone?
No. RPC support workers are specifically trained in supporting neurodivergent individuals. They understand:
- How ADHD, autism, dyslexia, and other conditions give rise to workplace barriers
- Strategies that actually work for neurodivergent people (not just standard “time management tips”)
- How to adapt support to different neurological profiles
- Professional boundaries and appropriate workplace support
A general PA or assistant may not have this expertise and may inadvertently apply strategies that don’t work for neurodivergent brains.
What if the employee leaves?
Support is attached to the individual, not the role. If the employee leaves your organisation, they can take their support arrangement with them (if they’re self-funding or have Access to Work funding).
If you’re funding directly as an employer, the arrangement ends when employment ends.
Does this create dependency?
Well-designed support actually increases independence. The support worker helps establish systems, routines, and strategies that work for the employee’s neurodivergent brain. Over time, many employees become more independent as these systems become embedded.
Support is also flexible – it can be reduced as needed or increased during particularly demanding periods.
What conditions do you support?
We work with the full spectrum of neurodivergent conditions including:
- ADHD (our original specialism)
- Autism / Autistic Spectrum Condition
- Dyslexia
- Dyspraxia / Developmental Coordination Disorder
- Dyscalculia
- Tourette’s syndrome
- Other neurological differences
Many employees have multiple co-occurring conditions. We tailor support to each individual’s unique profile.
What if we already have occupational health recommendations?
Excellent. Occupational health reports often recommend workplace support as a reasonable adjustment. We can work directly from OH recommendations or conduct our own assessment to determine the most effective support approach.
Is there a minimum commitment period?
We recommend at least 3 months to allow support to become established and show results. However, arrangements are flexible and can be adjusted as needed.