Administrative support shaped around your business
Need help keeping on top of inboxes, diaries, documents or routine follow-ups? Reinforce Potential offers a single piece of work or regular administrative help, with the work and charges set out in a written offer. This is a separate service from Access to Work-funded support for an individual.
Example starting points
It’s easy for admin to build up while you’re doing the rest of your job. Our assistants can help with the recurring tasks: keeping an inbox organised, coordinating diary commitments, preparing documents and tracking what needs a follow-up.
- Inbox and diary: organise incoming messages, draft routine replies and coordinate appointments.
- A one-off document tidy: format a set of documents and organise the working files.
- A follow-up tracker: turn outstanding actions into a shared list with clear next steps.
These are examples to discuss, not fixed packages. We’ll confirm the scope, available start date and price in a written offer.
Agree what you want done
We’ll talk through what we can take on, who’ll do it and how you’ll brief them. A one-off job and a regular arrangement need different amounts of time and coordination, so the offer should reflect your actual work.
Tasks to discuss
- Inbox organisation and drafting routine correspondence
- Diary coordination and meeting preparation
- Formatting documents and organising records
- Preparing routine invoices
- Tracking administrative follow-ups
You’ll decide what needs your approval and which actions the person helping you can take directly.
How the work is set up
Information and systems
Which systems and records would the work involve? You can describe them without sharing passwords or customer files. We’ll need to agree access and how information is handled before work begins.
Decisions and approvals
A draft email might need your approval before it’s sent. An invoice might need values and instructions from you before it’s prepared. Agree who’s briefing, checking and authorising the work so those decisions don’t hold things up later.
A written offer for the work
The written offer needs to explain the tasks, volume, charges and terms, including how changes will be handled. You’ll also need to know who’s doing the work and when they can start. You can consider those details before deciding.
Confidentiality
Before work begins, we’ll agree which systems and information the work involves, who can access them and how confidential information should be handled. We’ll also discuss any induction, system training or workplace requirements needed for the agreed tasks.
Please describe the systems you use in your first enquiry, rather than sending passwords, customer records or confidential files. Any access and confidentiality arrangements should be agreed before those materials are shared.
Useful information for your enquiry
- The tasks and intended result
- How often the work occurs
- Approximate volume and deadlines
- Relevant systems, without access details
- Who would brief and approve the work
- Whether you want one piece of work or recurring support
Business administration or support for your own work?
This service is for a business buying administrative work. You don’t need to be neurodivergent or have a diagnosis to enquire about it. A support worker, by comparison, works alongside a person to help them carry out their own role. Our individual support is open to enquiries from neurodivergent people with or without a diagnosis. Business administration has its own charges and terms and is separate from that individual’s Access to Work-funded support.
If you’re self-employed and looking for help with your own working difficulties, the individual support route explains the alternatives. If an employee needs practical support, use employer enquiries.
Tell us about the work
Give us an example of the work and what you need back. Keep sensitive files and access details for later.
You don’t need to choose a package first. Start with the work you need help with.